Family Caregiver Resources for West Virginia

En español | Caregiving may be one of the most important, and challenging, roles you’ll ever take on. No matter where you are in your caregiving journey — starting to plan; taking care of a family member in your home, in a facility, or from a distance; or managing end-of-life caregiving responsibilities — having resources at your fingertips will make the process easier.

AARP developed this family caregiver guide with you, the caregiver, in mind and as a starting point to help you find the services and support you might need throughout your journey.

To order a print copy of this online guide, call the toll-free AARP Family Caregiving Resource Line at 877-333-5885 and indicate which state(s) you would like to receive. A copy will be mailed to you.

**Many of the resources referenced in this guide are not offered by AARP, and any information you provide to the host organizations will be governed by their privacy policies.

Family Alzheimer’s In-Home Respite (FAIR) Program (304-558-3317)
Offers relief to family caregivers and provides one-on-one attention and individualized activities for persons with a written diagnosis of Alzheimer’s disease or a related dementia.

Low-Income Energy Assistance Program (304-205-6357)
Helps eligible households with home energy expenses, which may include heating/cooling bill payment, crisis bill payment and/or heating/cooling equipment repair/replacement.

Supplemental Nutrition Assistance Program (304-205-6357)
Eligible households receive food assistance through an Electronic Benefits Transfer card to cover a portion of their food budget, as well as nutritional education.

West Virginia Senior Legal Aid (800-229-5068)
Provides free legal services to low- income adults 60-plus. Services include protection of homes, income, security, access to health care benefits and more.

Alzheimer’s Association — West Virginia Chapter (24/7 Helpline: 800-272-3900; 304-343-2717)
Provides people with Alzheimer’s or other forms of dementia and their caregivers a 24-hour telephone helpline, family education and outreach programs, financial and legal planning information, support groups and care navigation tools.

West Virginia Senior Medicare Patrol (304-558-3317; 877-987-4463)
Provides outreach and education to help Medicare beneficiaries recognize and report healthcare fraud.

State Health Insurance Assistance Program (304-558-3317)
Provides Medicare beneficiaries and their families confidential and objective information about benefits, supplemental plans, long-term care insurance and Medicare costs.

Long-Term Care Ombudsman (304-558-3317; 877-987-3646)
Provides consumer protection advocacy services to residents of long-term care facilities such as nursing homes, assisted living facilities, specialty care facilities and boarding homes. Anyone can use an ombudsman to report a concern and get help resolving problems, including residents, residents’ family members and friends, and long-term care facility employees.

Aging and Disability Resource Centers (866-981-2372)
Provide information or resources about long-term services and supports.

West Virginia Bureau of Senior Services (304-558-3317; 877-987-3646)
Services to older adults include transportation, meals, in-home help, exercise classes and more.

West Virginia Care Planning Council
Provides care planning information and a list of government and private services that help families handle the challenges of long-term care.

Hospice Care (304-768-8523; 800-560-8523)
Offers hospice patients and their families resources to help make better choices regarding serious illness and end-of-life care.

Hospice of Southern West Virginia (304-255-6404)
Provides inpatient hospice and palliative care, as well as bereavement care.